Live Nation Entertainment
Live Nation Entertainment Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Live Nation Entertainment has 1.6 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Live Nation Entertainment to a friend or colleague.
- Rating Distribution
Pros: Always a good time, Awesome cool concerts, Good entertainment.
Cons: All, Awful customer service, Bad people that come in there.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Live Nation Entertainment has 1.6 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Live Nation Entertainment to a friend or colleague.
- Rating Distribution
Pros: Always a good time, Awesome cool concerts, Good entertainment.
Cons: All, Awful customer service, Bad people that come in there.Recent recommendations regarding this business are as follows: "Don't bother if you need special tickets!", "Do not make refunds so difficult.", "Be aware of the company that your paying and how they treat people", "Avoid this company", "be there before show starts, if VIP. Bring debit/credit card".
Most users ask Live Nation Entertainment for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBuy tickets
Preferred solution: To be able to purchase tickets like a normal person!
User's recommendation: Don't bother if you need special tickets!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund for aeroi an still having problems getting a refundfor tickets purchased last year and proceeds from.resalrketsmith only giiven pn half of my ticklets
- Great concerts
- High fees and delayed refunds and payout
Preferred solution: Full refund
User's recommendation: Do not make refunds so difficult.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Beverly Hills, California*** Customer service
Preferred solution: It's too late to pass the tickets on. You dropped the ball!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sarasota, FloridaRegarding a concert experience
I made multiple calls, spoken w/several people, last one a “supervisor” of some sort. Assured me he would take care of my issue, told me of several ways it would go, upon confirmation.
Was supposed to hear back…it’s been a couple weeks and nothing yet. Am very...
I made multiple calls, spoken w/several people, last one a “supervisor” of some sort. Assured me he would take care of my issue, told me of several ways it would go, upon confirmation.
Was supposed to hear back…it’s been a couple weeks and nothing yet. Am very...
Concerns are the goodies, the perks that were expected and paid for. Other concerns were the costs of drinks (not the 2 complimentary as advertised) and vary in cost of 2 tee shirts (same quality/same price of $45).
We did not know cash could not be used, so I do have bank transactions as proof, if needed. Basically, I was able to afford the costs last year for the full experience, when tickets purchased, hoping for a better time that unfortunately turned into disappointment. Our getting to the VIP gate was misled multiple times, therefore our official arrival was 7 pm, once show started and VIP was packed and long gone. I was upset, cried a little, out of concerns regarding our package deal, etc.
Hoping to still get the promised package-2 signed band poster (Offspring/Sun 41), reimbursement for the 2 promised free drinks (1per ticket) and the misstated amount between the 2 purchased band tees advertised $45 each, but were not quite). Parking and very good seats were the only beneficial part of the entire cost.
I have emailed/responded to this similar email and spoke with a human representative prior to this additional correspondence. Looking forward to hearing back as soon as possible about fixing my situation. I truly appreciate the time you will take to correct this, as I know there were others feeling the same, in line with us.
And I would like to see shows in the future, if accommodated. Thank you again, in advance!
Preferred solution: Deliver product or service ordered
User's recommendation: be there before show starts, if VIP. Bring debit/credit card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConcerts in Indiana
I am a freelance reporter for Spill Magazine and I live in Indiana. When I go to the press portal to look up concerts at Ruoff Music Center, Old National Centre, Brown County Music Center, or Grainbridge Fieldhouse, for artists I know are going to be there in Indiana this year and are listed on your website--they don't seem to be listed in the Press Request Portal.
For instance, Alanis Morisette is going to be at Ruoff Music Center in Noblesville, IN on Sat Jul 27 but that information is not in the portal.
And just about everybody I look up isn't in there, Justin Timberlake, Dave Matthews Band, ZZ Top & Lynyrd Skynyrd, Santana and Counting Crows, Nitty Gritty Band, The Guess Who, etc. Why is that?
- Offer a wide variety of concerts
- It is hard for the press to make contact
Preferred solution: Yes, an answer to my question.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atlanta, GeorgiaPoor Disability Accessibility and Customer Service
No one has contacted me and no one tried to resolve the issues.
Unfortunately the staff at live nation treat those of us who are handicapped like it is an inconvenience to them. They do not take the American disability act seriously. They do not accommodate for line of site for vision impaired. Nor did they care if you have a spinal injury and knee problems.
I was placed in the upstairs "ADA" section for Motionless in White tonight. I have been kicked in my bad leg repeatedly. And treated so disrespectfully, like I have a choice being handicapped.
This company has repeatedly profited by insisting on purchased and limited handicap seating. Every amphitheater or non live nation managed event actually cares about it's disabled attendees.
User's recommendation: Be aware of the company that your paying and how they treat people
They are crooks
They charge exuberant fees for literally nothing. Forced me to purchase a $50 parking pass even though I can walk to the venue.
Extremely difficult to get in touch with customer service, an automated message actually just hung up on me.
Good luck with the chats, too. They're automated and are useless for real issues.
Website, chat, phone, ALL redirect you to other pointless contact methods throwing you into a frustrating spiral of trying to communicate with bots. Then when you do get through, "Oh sorry the so and so is not honoring refunds"
Oh, and let's not forget that LV has a monopoly on live events, and somehow they continue to operate this way legally.
LIVE NATION YOU SUUUUUCK
- All
Preferred solution: Apology
User's recommendation: Avoid this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to reach manager for work
- Awesome cool concerts
- Bad people that come in there
Preferred solution: trying to get hired for a job there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mansfield, MassachusettsBecause I’m not happy with the way the venues don’t cook food correctly and ended up having to leave the show
- Ended up sick at the show due to bad food
Preferred solution: Deliver product or service ordered
Refund
W2 need new
Preferred solution: My w2’s
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mansfield, MassachusettsI was unhappy with having to leave due to getting sick
Preferred solution: Free tickets
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequested a refund 5 days ago..no responce
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cranston, Rhode IslandVery upset with getting sick
Tickets
Preferred solution: I want to make sure that my tickets that are verified and usable.
User's recommendation: Nope
Pre bought tickets Adam lambert and queen 10/18123
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