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Contact Live Nation Entertainment Customer Service

Live Nation Entertainment Phone Numbers and Emails

Toll-Free Number:

  • (800) 653-8000
Call customer service
Send Message

Customer Service:

  • (877) 296-7874
    BNY Mellon Shareowner Services

General Info:

  • (310) 867-7143

Live Nation Entertainment Emails:

Investors/ Franchising
Legal
Copyright Infringement Inquiries, Trademark Inquiries
Media
Artist and Concert Media Relations, Opt-out of Marketing Emails, Ticketmaster Media Relations
Is this your business?

How to Contact Live Nation Entertainment Customer Service?

Most Popular Number:

(800) 653-8000
Total calls: 314 Issues resolved: 3 Last call: Dec 11, 2024
author avatar
PissedConsumer Reporter

The Live Nation Customer Service Number is (800) 653-8000. This toll-free number allows clients to reach out to Live Nation's support team for any inquiries or issues they might have. The customer service hours are from Monday through Friday, 9 AM to 8.30 PM (local time), Saturday from 9 AM to 7 PM (local time), and Sunday from 9 AM to 6 PM (local time). It's important to note that Alaska and Hawaii follow the Pacific Time Zone hours of operation. This ensures that clients can contact Live Nation Entertainment's support team at convenient times, regardless of their location.

To contact Live Nation Entertainment Email, clients can use the email address info@livenation.me. This is a direct way to reach out to Live Nation's customer support team for any questions, concerns, or requests that cannot be addressed through phone or chat support. While email inquiries may have longer response times compared to phone calls, it provides a convenient method for clients to communicate their needs or issues with Live Nation Live Chat. It's recommended to use this email address for non-urgent matters, while for more immediate concerns, phone support is often the quickest route to assistance.

Clients can contact them via Live Nation Entertainment Contact by visiting the website and navigating to the "Contact Us" section. Once there, clients can choose the chat option to initiate a live chat with a customer service representative. Live Nation's chat support is available from 9 AM to midnight Eastern Time (ET) and is a great option for those who prefer real-time communication with a customer service representative. Additionally, Live Nation Customer Service Chat offers a virtual assistant available 24/7, providing immediate assistance to clients without the need to wait for a representative to become available.

The Live Nation Entertainment Address is located at 9348 Civic Centre Drive, Beverly Hills, California 90210, United States. This location serves as the central hub for the company's operations, where the strategic planning, corporate functions, and executive management are based. For clients or individuals wishing to visit the headquarters, it's important to note that this address is primarily for business purposes and may not be open for public tours or visits. For any inquiries or support needs, it's recommended to use the contact methods provided by Live Nation Entertainment, such as Live Nation Customer Service Number, email, or chat, to ensure efficient and effective assistance.

Live Nation Entertainment Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Live Nation Entertainment Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Live Nation Entertainment is 8006538000. 55% of consumers used this number to address their issues and concerns.

  • The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Live Nation Entertainment may ask you for the following information to identify you as a customer: order id or tracking no, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Live Nation Entertainment Website:

Live Nation Entertainment Help Center:

Corporate Office Address:

Live Nation Worldwidae, Inc
9348 Civic Centre Drive
Beverly Hills, California 90210
United States

Live Nation Entertainment Customer Service Reviews

1.8 / 5
Poor
Evelyne Czi
Failed purchase!
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I could not get through to the right team, and the company dealing with CD sales have nit responded! I haven't lost a fortune but I am very disappointed with the whole thing!

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Shakema Xds
Bad costumer service

I am trying to speak with someone about me preforming at the concert they are having at the colonial life arena in Columbia Sc, on November 1. No one could help me.

This is crazy I keep getting the run around. Yall are hosting the event!

Please contact me. 803-507-**** or back at this email.

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Alexa C Uyc
No response
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I mean easy to use dont get me wrong but I was really hoping for a response to get to me. Thats alright I guess.

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How Good is Live Nation Entertainment's Customer Service?

Shaindy Shy
Shaindy Shy
Feels Disappointed | Sep 30, 2024

They said they would contact me back. Waiting for them to contact me back. I was wanting to see if I can get some form of a refund. Thank you

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Angel A Pfc
Angel A Pfc
Feels Satisfied | Sep 21, 2023

I’m still dealing with the problem I’m having

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Yoko Idr
Yoko Idr
Feels Satisfied | Aug 31, 2023

It was the only phone number I could find to call. Ticket Master would not answer there phone. Ticket master here while back had problems getting tickets. They said it was on their end that time. I just missed seats I wanted for Aerosmith due to would not take my 3 digits on back of card. But I finally got tickets just 7 rows back where I was wanting front row

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Sula Fqn
Sula Fqn
Feels Disappointed | Aug 27, 2023

I bought fast lane tickets, meaning you enter St Joseph’s Amp 5-10 minutes early. This feature that I paid extra for was not honored at the venue. The venue’s website states they provide a shorter line. Could not get ahold of anyone at live nation.

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Nicole H Wsh
Nicole H Wsh
Feels Disappointed | Aug 23, 2023

I felt more better just speaking with a human, honestly! And she was patient, seemed to be noting my “issues”, was inquisitive, patient; and in the end, did what she could to her extent.
I do know I am acknowledged, and was assured also that I can reach out to same # again, after the allotted 3-5 days for Live Nation response/reply. This much, I can say THANK YOU for!

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Kalene Lkr
Kalene Lkr
Feels Disappointed | Jun 14, 2023

Terrible. Not a single call center available. All other numbers associated are disconnected. I sent countless emails and never got a response to my question.

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Summary of Live Nation Entertainment Customer Service Calls

571 TOTAL
CALLS
00:56 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Live Nation Entertainment?

Product/ Service Question:

  • “Complaint on venue”
  • “Buy tickets”
  • “Tickets not purchased”

Request for Information Question:

  • “Ticket inquiry”
  • “Confirming limp bizkit tickets”
  • “Question about ticketing”

Refund Question:

  • “Refund”
  • “Refund on concert tickets due to emergency.”
  • “Want a refund”

Shipping and Delivery Question:

  • “Pay check not received”
  • “Did not receive my CD”
  • “Didn't get my tickets”

Account Question:

  • “Issue w account”
  • “Update account”
  • “To sign up on live nation”

Employment Question:

  • “Payroll”
  • “Paycheck”
  • “For Security job opportunities here in Dallas Tx”

Payments and Charges Question:

  • “Fraud”
  • “Receipt”
  • “Incorrect charges”

Staff Question:

  • “We upgraded our service but don’t have fox nation that we pay for any longer which we are paying for”
  • “Speak SVP about Limo service for 8/31/24 Show at So Fi statium.”
  • “Trying to reach manager for work”

Cards Question:

  • “My credit cards won't work”
  • “Tickets made on my card that wasn't me”
  • “Supply card expiration date for refund”

Return/ Replace Question:

  • “Informed change of seat..”
  • “Exchange”
  • “Want to change my order from phone to email”

Activation/ Cancellation Question:

  • “Cancellation”
  • “I have season pass at PNC Arts Center NJ. I did not know Matchbox 20 canceled their 2022 tour, so I went in to order 2 more tickets for my brothers. Post order, I saw this showed postponed until July 2023. Open: I need to cancel this purchase of”
  • “Is Rod Stewart for the Hollywood Bowl this Tuesday cancelled”

Website/ Application Question:

  • “The website purchased it twice”
  • “Website keeps canceling my order”
  • “Site issues”

Other Question:

  • “Problems with purchasing tickets”
  • “Sale of ticket”
  • “Issues transferring tickets”

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